Data Protection

Tkok Privacy Policy

You have the right to know how tkok collects, uses, and protects your personal information. Read this policy and have complete peace of mind.

Last Updated: 1 January 2026 Fully in Bengali GDPR Compliant

Our Privacy Commitment

Tkok believes your data is your asset. We collect only what's necessary and protect it with the highest level of security.

Military-Grade Encryption

All your information is protected with 256-bit SSL encryption technology. No third party can access this data.

256-Bit SSL

Data Is Never Sold

Tkok never sells or rents your personal data to any third party. Your information is used solely to provide you with our services.

Zero Sales

Control Over Your Data

You can request to view, correct, or delete your data at any time. Your data belongs to you.

Full Control

Secure Servers

Your data is stored in ISO 27001 certified data centres. Regular security audits are conducted.

ISO Certified

Immediate Breach Notification

In the event of a security breach, we are obligated to notify you within 72 hours. Transparency is at the heart of our policy.

Transparent Process

International Standards

Tkok's privacy policy is built in accordance with the international GDPR standard — the world's highest data protection regulation.

GDPR Compliant
Your Rights
  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Right to Data Portability
  • Right to Object to Processing
  • Right to Lodge a Complaint
Data Protection Contact
support@tkok-baji.com
Live Chat 24/7
Response: 24–48 hours
1

Introduction – Why We Publish This Policy

tkok (tkok-baji.com) is built on the trust of people in Bangladesh. We understand that sharing your personal information on an online platform takes real trust — and protecting that trust is the core purpose of our privacy policy.

This document will inform you that tkok What data we collect, why we collect it, how we use it, and how we keep it secure. We've written everything in plain, simple language so it's easy to understand regardless of your technical background.

tkokBy using any of our services, you agree to this Privacy Policy. If anything is unclear, our support team is here to help.

This privacy policy has been formulated in accordance with the international GDPR (General Data Protection Regulation) standard.
AES-256 Encryption
Secure Data Centers
Data Is Never Sold
Identity Verification
2

What Data We Collect

tkok We collect only the information necessary to provide our services and ensure security. We never collect excessive or unnecessary data.

Information collected directly from you:

  • Name, date of birth, and gender
  • Mobile number & email address
  • National ID or passport number (for KYC verification)
  • Current residential address
  • Mobile Banking Number (for payment processing)

Automatically collected information:

  • IP Address & Device Information
  • Browser type & operating system
  • Platform activity logs (betting history, transaction history)
  • Login time & location (for security purposes only)
  • Cookies & Session Data
Important: We never store your full bank account number, card number, or mobile banking PIN.
3

How Your Data Is Used

Data collected is used solely for the following purposes:

A
Account Management & Verification

To verify your identity, create your account, and ensure secure login.

B
Payment Processing

To process deposits and withdrawals accurately and to prevent fraud.

Customer Support

To provide accurate and timely resolution of your queries or complaints.

D
Legal & Regulatory Compliance

To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.

E
Service Improvement & Personalisation

To personalise your platform experience based on your preferences (with your consent).

F
Informing You of Promotions & Offers

To send you relevant offers, bonuses, and updates — only with your consent.

4

Who We Share Your Data With

tkok Your data is never sold to third parties for profit. However, limited information may be shared with trusted partners to keep our services running:

Third Parties Reason for Sharing Data Type
Payment providers (bKash, Nagad, Rocket) To process transactions Mobile number & amount
KYC Verification Service To verify your identity Name, NID number
Cloud Hosting Services To Store Data Encrypted Account Data
Government Authorities Legal Obligations Legally Required Information

Each third party tkokis contractually bound to uphold our privacy standards. No third party may use your data for their own purposes.

5

Security Measures

tkokWe use industry-leading security technology to keep your data safe at

  • AES-256 Encryption: All stored data is protected with the highest grade of encryption.
  • TLS 1.3 Connection: All website and app communications are conducted through encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Regular Penetration Testing: Independent security experts conduct regular system audits.
  • IP Blocking & Firewall: Suspicious login attempts are blocked automatically.
  • Dedicated Security Team: Our expert team monitors the system 24/7.

In the event of a security breach, we are obligated to notify all affected members within 72 hours, and immediate protective measures will be taken.

6

Cookie Policy

tkok Cookies are used on our website and app. They are small data files stored in your browser that help enhance your browsing experience.

Cookie Type Purpose Duration Status
Essential Cookies Login sessions, security Deleted at end of session Mandatory
Analytics Cookies Data Used for Platform Improvement 30 Days Optional
Preference Cookies Remembering language and interface preferences 1 year Optional
Marketing Cookies Relevant Advertisements 90 Days Optional

Except for essential cookies, you can disable all other cookies through your browser settings. Please note that some features may not function properly as a result.

7

Your Data Protection Rights

Under GDPR and international data protection law, you have the following rights. tkok Fully supports these rights:

  • Right to Access: You may request to know what information we hold about you.
  • Right to Rectification: If any of your information is inaccurate, you may request that it be corrected.
  • Right to Erasure: In certain circumstances, you may request the permanent deletion of your data.
  • Data Portability: You may request a download of your data in a standard, portable format.
  • Right to Object: You may object to the processing of your data for specific reasons.
  • Withdrawal of Consent: You may withdraw your consent to marketing communications at any time.

To exercise any of the above rights, email us at support@tkok-baji.com or reach out via live chat. We are obligated to respond within 30 days.

In some cases, certain data may not be erasable due to legal obligations (e.g., AML regulations). If so, you will be informed of the reason.
8

Data Retention Period

tkok We do not retain any data longer than necessary. As a general rule:

  • Account information: For as long as your account is active, and for 5 years after closure (for legal compliance).
  • Transaction history: 7 years (as required by financial regulations).
  • Support Conversations: 2 years.
  • Session logs: 90 days.
  • Marketing communications: Until consent is withdrawn.

After the retention period, data is permanently and securely deleted or anonymised.

9

Child Protection Policy

tkok's services are strictly for users aged 18 and above. We do not knowingly collect data from minors.

If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.

For Parents: If you believe your minor child tkok please notify us immediately at support@tkok-baji.com.
10

Privacy Policy Updates

tkok This privacy policy may be updated as needed. In the event of changes:

  • An updated policy with a revision date will be published on the website.
  • For significant changes, you will be notified via email or SMS.
  • 30 days' notice will be given before any significant changes.
  • Continued use of our services after any changes will be considered acceptance of the updated policy.

We recommend revisiting this page once every three months.

11

Contact & Data Protection Officer

For any questions, concerns, or to exercise your rights regarding our Privacy Policy, please reach out to our dedicated data protection team:

  • Email: privacy@tkok-baji.com / support@tkok-baji.com
  • Live Chat: Available in Bengali on the website 24/7
  • Response Time: General queries: 24–48 hours; formal requests: 30 days

We take every privacy-related request seriously and are committed to resolving it within the specified timeframe.

Your data is safe at tkok. We promise — your trust is our most valuable asset.
256-Bit
SSL Encryption
0%
Sale of Data
24/7
Security Monitoring
GDPR
Compatible
Your Data Is Secure

With confidence tkok– Your data is safe with us

256-bit encryption, GDPR-compliant policies, and a strict no-data-sale commitment — your privacy is fully protected at tkok.

SSL Secured No Data Sales GDPR Compliant 18+
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